We aim to provide efficient and reliable packing services for your grocery needs. However, we understand that changes or issues may occur. Our refunds and cancellations policy ensures a fair process for all our customers.

Cancellation Requests: Cancellations must be made within 1 hour of placing your order. Please contact our customer service team immediately at [your contact information] with your order number.

Refund Eligibility:

• Packing Services: Cancellations made within 1 hour of order placement will receive a full refund. After this period, cancellations are not eligible for a refund due to the preparatory nature of our services.
• Damaged or Incorrect Items: If you receive damaged or incorrect items due to our packing, please notify us within 24 hours of delivery. We will arrange a re-pack or refund for the affected items.

Processing Time: Refunds for eligible items or services will be processed within 7-10 business days to the original payment method.

We value your satisfaction and strive to resolve any issues promptly. For any questions or assistance, please contact our customer service team